Sometimes we may require access to your Salesforce org in order to assist further.
Here's how to grant Bracket Labs Support login access:
1. At the top of any Salesforce page, click the down arrow next to your name.
2. From the menu under your name, select Setup or My Settings—whichever one appears.
3. From the left panel, select one of the following:
- If you clicked Setup, select My Personal Information | Grant Login Access.
- If you clicked My Settings, select Personal | Grant Account Login Access.
4. Set the access expiration date by choosing a value from the picklist.
5. Click Save.
Let us know once access has been granted and we'll be sure to assist further.